[BlockDB.close] Failed to close table

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[BlockDB.close] Failed to close table

Postby paulb » Thu May 31, 2018 6:05 pm

Error occurring during each each backup:
2.9.0.2 with hotfix 18682

[2018/05/31 08:38:02] [erro] [1504085510891] [BackupSetIndex.closeIndex] Unable to close J:\CloudBacko_temp\1504085355156\OneDrive@1504085510891\index\index.b2b. Error=[BlockDB.close] Failed to close table

How can this be solved?

Thanks
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Re: [BlockDB.close] Failed to close table

Postby jeff.tang » Fri Jun 01, 2018 10:23 am

Hello,

We have changed our support channel from Forum to our ticket system. For any support issue, please kindly submit ticket via:
https://www.cloudbacko.com/en/cloudback ... et-sla.jsp
Jeff Tang
CloudBacko Forum Support
The Most Secure Cloud & Local Backup Software
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Re: [BlockDB.close] Failed to close table

Postby WendellC » Mon Oct 01, 2018 6:42 pm

Hi Jeff, there's no other way to get support out of the ticket system?
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Re: [BlockDB.close] Failed to close table

Postby stephen.chow » Tue Oct 02, 2018 10:52 am

WendellC wrote:Hi Jeff, there's no other way to get support out of the ticket system?


Dear,

Once you have raised the ticket on our portal, you can work with us on the issue through email (with ticket reference).

Kindly let me know your concern.

Thank you.
Stephen Chow
CloudBacko Forum Support
The Most Secure Cloud & Local Backup Software
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