Proxy Server Crash, cannot open CloudBacko

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Proxy Server Crash, cannot open CloudBacko

Postby eXcept » Sun Dec 03, 2017 5:58 pm

Hello.
Recently i had a crash for my proxy server, so i had to disable it for my network.

Now i can't open CloudBacko in order to change the proxy server for it to access the internet. Been looking for config files but i can't find out where to change it.
Is there any way to change proxy settings without unninstall/reinstall with subsequent licencing and restoring issues?
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Re: Proxy Server Crash, cannot open CloudBacko

Postby jeff.tang » Mon Dec 04, 2017 10:21 am

Hello,

May I ask what did you get when opening the Cloudbacko GUI? Are you able to connect to the Internet without the proxy?
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Re: Proxy Server Crash, cannot open CloudBacko

Postby eXcept » Mon Dec 04, 2017 5:06 pm

https://i.imgur.com/tlCzrkK.png

and then

https://i.imgur.com/U7HAiXT.png

And yes, proxy is now disabled so i can access internet without the proxy.
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Re: Proxy Server Crash, cannot open CloudBacko

Postby jeff.tang » Tue Dec 05, 2017 11:16 am

Hello,

Thank you for your reply. Would you please check the [Settings] to see if the Proxy has been switched off?
proxy.png
proxy.png (15.43 KiB) Viewed 619 times
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Re: Proxy Server Crash, cannot open CloudBacko

Postby eXcept » Tue Dec 05, 2017 4:03 pm

The problem is i cannot access the GUI because of that error. After the error above, the GUI closes and i'm unable to do anything.

My question was: can i switch off proxy without the GUI?
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Re: Proxy Server Crash, cannot open CloudBacko

Postby jeff.tang » Wed Dec 06, 2017 10:23 am

Hello,

In such case, would you please try relocating the .cbp folder and open the Cloudbacko GUI again?
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