Error java runtime

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Error java runtime

Postby techsupport@mika.com » Tue Oct 07, 2014 10:24 pm

I am getting the following error when running a backup, any thoughts?

[2014/10/06 20:03:14] [erro] [BackupSetCmd.uploadBackupFiles][java.lang.RuntimeException] Error=[RuntimeException] [BackupFileIterator.Combined.hasNext] Throwable=[BackupFileIterator.hasNext] Throwable=[Bptree.KeyRangeIterator.hasNext] Error=[ABlock.parse] Cannot open file.. [BackupFileIterator.toString] bfCachedNext=null bfLastReturn=null bClose=false bfs=BackupSetIndex{fIndexDir=E:\Temp\CloudBacko Pro\1405172753701\Local@1405172899173\index, sBackupSetHome='1405172753701', sBackupSetName='USEV - Exchange Daily'} itr=[RowIterator.toString] bdb=E:\Temp\CloudBacko Pro\1405172753701\Local@1405172899173\index\index.b2b ibptkeyMin=[IBptree.SimpleKey] Key='null' ibptkeyMax=[IBptree.SimpleKey] Key='null' bExcludeSameMaxKey=true ibptkeyCurrent=null ibptvalCurrent=null itr=[RowIterator.Disk.toString] itrKeys=com.ahsay.afc.db.bdb2.Bptree$KeyRangeIterator@32602b6b tvn=null ff=null. [BackupFileIterator.Combined.toString] bfCurrentItr=[BackupFileIterator.toString] bfCachedNext=null bfLastReturn=null bClose=false bfs=BackupSetIndex{fIndexDir=E:\Temp\CloudBacko Pro\1405172753701\Local@1405172899173\index, sBackupSetHome='1405172753701', sBackupSetName='USEV - Exchange Daily'} itr=[RowIterator.toString] bdb=E:\Temp\CloudBacko Pro\1405172753701\Local@1405172899173\index\index.b2b ibptkeyMin=[IBptree.SimpleKey] Key='null' ibptkeyMax=[IBptree.SimpleKey] Key='null' bExcludeSameMaxKey=true ibptkeyCurrent=null ibptvalCurrent=null itr=[RowIterator.Disk.toString] itrKeys=com.ahsay.afc.db.bdb2.Bptree$KeyRangeIterator@32602b6b tvn=null ff=null, caused by [RuntimeException] [BackupFileIterator.hasNext] Throwable=[Bptree.KeyRangeIterator.hasNext] Error=[ABlock.parse] Cannot open file.. [BackupFileIterator.toString] bfCachedNext=null bfLastReturn=null bClose=false bfs=BackupSetIndex{fIndexDir=E:\Temp\CloudBacko Pro\1405172753701\Local@1405172899173\index, sBackupSetHome='1405172753701', sBackupSetName='USEV - Exchange Daily'} itr=[RowIterator.toString] bdb=E:\Temp\CloudBacko Pro\1405172753701\Local@1405172899173\index\index.b2b ibptkeyMin=[IBptree.SimpleKey] Key='null' ibptkeyMax=[IBptree.SimpleKey] Key='null' bExcludeSameMaxKey=true ibptkeyCurrent=null ibptvalCurrent=null itr=[RowIterator.Disk.toString] itrKeys=com.ahsay.afc.db.bdb2.Bptree$KeyRangeIterator@32602b6b tvn=null ff=null, caused by [RuntimeException] [Bptree.KeyRangeIterator.hasNext] Error=[ABlock.parse] Cannot open file., caused by [h] [ABlock.parse] Cannot open file., caused by [h] [ABlock.readBlockHeader] DipBlockType=0 and InstanceBlockType=2 must match, lBlockStart: 0x954000, raf: 0x954000
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Re: Error java runtime

Postby CB.Support.Manager » Wed Oct 08, 2014 10:00 am

Hello,

It seems the local index files for this backup set may be corrupted.

1. Make sure the backup job is stopped.
2. Delete the temporary folder "E:\Temp\CloudBacko Pro\1405172753701"

The index files will be re-synchronized with the copy on your destination storage on the next backup job.
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The Most Secure Cloud & Local Backup Software
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