Backup failed - fail to delete

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Backup failed - fail to delete

Postby alim » Mon Oct 19, 2015 11:14 pm

Hi
My backups are failing, with the log including this info:
[2015/10/19 15:47:09] [erro] Fail to delete <filename> BackupJob=2015-04-26-23-00-00 during validation, reason =[CloudFileSystem.deleteLinkTarget] Failed to obtain link 'com.ahsay.afc.bfs.i@17698cbe' for target '[BackupFile][ClientPath=<filename>[Type=C][BackupByJob=2015-04-26-23-00-00][FileSystemObjectType=-1][ServerPath=1429995863400/blocks/2015-04-26-23-00-00/0/000032.bak]'
[2015/10/19 15:47:09] [erro] [BackupSetCmd.uploadBackupFiles][java.lang.ArrayIndexOutOfBoundsException] Error=[ArrayIndexOutOfBoundsException] null
[2015/10/19 15:47:16] [erro] Backup completed with error(s)

The file name is quite long, if that is relevant.
Please can you advise what I can do to make the backups work?
Many thanks
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Re: Backup failed - fail to delete

Postby johnny.wong » Tue Oct 20, 2015 9:24 am

Hi alim,

To check on this, could you run a data integrity check with CRC enabled to ensure there is no problem with the index? For details on how to perform a "Data Integrity Check", please refer to the following FAQ article "How do I ensure the data integrity of the files in my backup sets?" viewtopic.php?f=58&t=81
Johnny Wong
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The Most Secure Cloud & Local Backup Software
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Re: Backup failed - fail to delete

Postby alim » Tue Oct 27, 2015 11:34 pm

Hi Johnny
Thanks for your reply.
I ran the data integrity check with CRC, which showed up no problems.
Do you have any other ideas of what I could do?
Thanks
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Re: Backup failed - fail to delete

Postby alim » Wed Oct 28, 2015 1:30 am

Hi again
I have tried again running a backup, and this time no errors.
I don't know what the problem was, but it seems to have resolved itself.
Thanks
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Re: Backup failed - fail to delete

Postby johnny.wong » Wed Oct 28, 2015 9:45 am

Hi alim,

Thank you for the update. If the problem re-occurs, please let us know.
Johnny Wong
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The Most Secure Cloud & Local Backup Software
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