Problem with transferring license

[Tim vH]

Hello, I'm trying to transfer my CloudBacko license to another computer. I've uninstalled it from the old machine and installed it on another machine. But when I enter the license key I get the message 'You have entered an invalid license key'. Can you please advise.

[AdelineWong]

Hi Tim,

Please try the steps in page 91 of this guide to transfer your license and backup sets to your new machine: viewtopic.php?f=94&t=1679

Let us know if it works.

Kind regards,

[Tim vH]

Hi, I've followed the steps but I cannot activate CloudBacko on the new machine with my license key.

[AdelineWong]

Hi Tim,

Can you please submit your question through https://www.cloudbacko.com/en/cloudback ... act-us.jsp

My teammate will further help you there.

Thank you!