License coming up as trial expired but it's not trial

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License coming up as trial expired but it's not trial

Postby Digerati » Fri Sep 09, 2016 5:45 am

I have bought several licenses online. I get the receipt but it only has half the license. I migrated a system and now it comes up as Trial expired but the backup is still running, however I cannot access it. I have a backup of the config. but how the hell do I get it running again as it wont let me past the Trial has expired!
I need assistance asap. this software is turning into an incredible waist of time and money.
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Re: License coming up as trial expired but it's not trial

Postby jeff.tang » Fri Sep 09, 2016 11:59 am

Hello,

Can you please provide us with your half license key and invoice number by PM for verification? We shall send back your license information afterward.
Jeff Tang
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The Most Secure Cloud & Local Backup Software
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Re: License coming up as trial expired but it's not trial

Postby Digerati » Thu Sep 22, 2016 11:01 am

I PM'd you with the Invoices. please send me info so I can get my backups running again
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Re: License coming up as trial expired but it's not trial

Postby jeff.tang » Thu Sep 22, 2016 3:55 pm

Digerati wrote:I PM'd you with the Invoices. please send me info so I can get my backups running again


Please kindly check your PM. Thanks.
Jeff Tang
CloudBacko Forum Support
The Most Secure Cloud & Local Backup Software
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