License suddenly stopped working

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License suddenly stopped working

Postby bgarlock » Wed Mar 16, 2016 12:58 am

Hello,

I PM'ed "Rafael" my license code. It suddenly stopped working.
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Re: License suddenly stopped working

Postby rafael » Wed Mar 16, 2016 5:39 pm

Hello,

I have received your PM and will get back to you before the end of this week.
Rafael Ho
CloudBacko Forum Support
The Most Secure Cloud & Local Backup Software
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Re: License suddenly stopped working

Postby bgarlock » Wed Mar 16, 2016 8:08 pm

Ok, will the backups still be working though?
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Re: License suddenly stopped working

Postby rafael » Thu Mar 17, 2016 9:52 am

Hello,

When your CloudBacko license key is deactivated all scheduled and continuous backups will not run.

I have already responded to your PM, your key has been re-activated. The reason for deactivation was due to a license violation on your VMware module usage, the license key contains two VMware modules but our records show CloudBacko connecting to four VMware hosts. For details please refer to my PM message.
Rafael Ho
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The Most Secure Cloud & Local Backup Software
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