Revoking license

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Revoking license

Postby shangaro » Thu Mar 10, 2016 11:52 pm

Hi, I bought two licenses from two different computers say computer A and computer B. I later realized the configuration files are not readable from one license two another while restoring if they don't have the same key. Is it possible for me to revoke the license from computer B and buy it again from computer A (for the same key) with the same money. I need help thanks..
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Re: Revoking license

Postby rafael » Fri Mar 11, 2016 7:41 pm


Thank you for your inquiry.

As per our "CloudBacko Cancellation and Refund Policy" ... ricing.jsp go to [CloudBacko Cancellation and Refund Policy]

Once payment is completed for the purchase of the Licenses/Modules:

- We will deliver the receipt and license information to your registered email with CloudBacko.
- If you have Internet access, you license/Modules will be automatically updated according to your purchase.

As a result, License/Modules purchased cannot be cancelled and payment will not be refunded.

We suggest that you buy a new license on Computer A and apply it to Computer B. For the existing license on Computer B you can use it on another machine,
Rafael Ho
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