Lost License Key

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Lost License Key

Postby jonnygrim » Wed Jan 06, 2016 5:43 pm

Hi,

We have had our backup server fail and withot our license keys for the cloud backo software. Is it possible to have the license keys resent to our registered address. My number from my reciept is: CC-XXXXXX

Many Thanks

Edit: Invoice no. removed for privacy and security purposes.
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Re: Lost License Key

Postby CB.Support.Manager » Wed Jan 06, 2016 6:12 pm

Hello,

Do you providing us with further proof purchase by sending use the second part of your license key by PM (personal message)? You can find it on the official receipt email to you on confirmation of purchase.
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Re: Lost License Key

Postby jonnygrim » Wed Jan 06, 2016 6:39 pm

Hi

Sent PM, thanks for your quick response, its currently stuck in the outbox rather than in the sent messages, is this right?

thanks in advance
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Re: Lost License Key

Postby CB.Support.Manager » Thu Jan 07, 2016 10:18 am

Hello,

The first part of your key has already been sent to you via PM.

Thanks.
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